PRIVACY POLICY AND COOKIES POLICY

Most of the personal information which we may collect about you through this website is given to us only if you choose to give it to us.

Such personal information may be requested from you when you fill in a field (e.g. to submit a vacancy by completing the online application form available in the Website or any other application form available in the Company’s Website).

If you send us emails, then the personal data we process will depend on what you send us in the email.

The information we collect from you normally includes the following:

1. Name and Surname
2. Contact details
3. Email address
4. Home address
5. Telephone number (fixed or/and mobile)
6. Date of birth
7. Your responses on our surveys and competitions
8. Information about your device (mobile phone or portable computer) on how you use our Website
9. In case you reply for a vacancy other information will be requested (for more information, please read the Privacy Notice for Candidate Employees)
10. Position data, after your consent
11. Other information that you voluntarily provide to us when communicating with us

Some other information is given to us because you accessed this website (e.g. logs, recorded through cookies). This is explained in the Cookies section below.

We may also collect information about you from other companies and organisations. We may also collect information that is publicly available. For example, we may collect information about you when you interact with us through social media.

You may consult the following chapters so as to understand how and why we use this information.

We use your information in a number of different ways — what we do with it then depends on the information and the purpose for which we collected.

In general, we use the information we collect to navigate and make use of the features of our website as well as to personalize and enhance your experience on our Website.

The tables below set this out in detail, showing what we do, and why we do it.

1. Your name and contact details

2. Your date of birth information

3. Your contact history with us

What you’ve said to us — for example, over email or contact forms.

4. Information about your device (phone or laptop) with which how used our website

Information we collect about you when browsing our site or use our app, including your IP address, your device type and, your location data, as well as how you use our website and app.

5. Your responses to surveys, competitions and promotions

6. Your location data

• You don’t have to give us any of this personal information but if you don’t, you may not be able to use our site or all of the services we offer on the site, and you are unlikely to receive an optimal customer experience.
• We also anonymise and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site and app, and developing new products and services.
• We also share this anonymised information with third parties – Do not worry, however, they cannot identify you.

The processing of your personal data, as described in the present Policy, is based on the consent you provide by making use of the services of the Website.

We can also make use of your personal data in case we have a legitimate interest to use your data, provided that proper care is taken in relation to your rights and interests, and more specifically:

1. to ensure that you know about any changes to the Website or the terms of this Privacy Policy.
2. to ensure that we organise our databases efficiently and understand how our clients may make purchases.

• to carry out research and analysis of your data (including purchase information) as this helps us understand our clients better, who they are and how they interact with us.

1. to improve and ensure the security of the website (for statistical research, analysis and detection / repair of faults).

• We will hold on to your information for no longer than is necessary keeping in mind the purpose/s (or compatible purposes) for which we first collected the data.
• We may also keep hold of some of your information if it becomes necessary or required to meet legal or regulatory requirements, to support any legal claims, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.
• As a guide:

• we may keep certain categories of personal data for longer in order to meet any legal or regulatory requirements, or to resolve a legal dispute.

• we may keep different types of personal data for different lengths of time if required by law.

You may obtain more information as to the retention periods or the criteria used by us to determine the retention periods by contacting us in the following email address: [email protected].

If you are aged 16 or under, please get your parent/guardian’s permission before you provide any personal information to us.

We will need to process personal data relating to parents or guardians in that case – and we may also need to request for verification documentation to ensure that consent is given or authorised by the holder of parental responsibility.

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. It is not our business to do so – and we want to earn your trust and confidence.

• However, we share your data, according to the terms of the present Policy, with the following categories of companies as an essential part of being able to provide our services to you, as set out in the present.

1. Companies in the group to which Premier Capital Hellas SA belongs, as sometimes different bits of our group are responsible for different activities (especially licensed ones). This includes Premier Capital Hellas SA related entities and members of the Hili Ventures Group. Related entities and subsidiaries use the information collected to help us improve the content and functionality of our websites to better understand our customers and markets and to improve our products and services. Members of the group vary from time to time.

1. Professional service providers, such as marketing agencies, advertising partners and website hosts who service us in turn to operate our business.

• Other companies that you may approve, such as social media sites (if you choose to link your accounts to us) or payment service providers.

• In the context of our business activities, we may share your personal data with other natural or legal persons with whom we cooperate or may cooperate directly or indirectly for the purposes of managing our Website.

• In most circumstances we will not disclose personal data without consent. However there may be occasions where we might have to – e.g. with a court order/order by prosecutor or by other public authority, to comply with legal requirements and satisfy a legal request, to protect your vital interests, to fulfil your requests, to safeguard the integrity of the relevant websites operated by us or by such related entities or subsidiaries, or in the event of a corporate sale, merger, reorganisation, dissolution or similar event involving us and/or our subsidiaries and related entities.

• When we do share data, we do so on an understanding with the other entities that the data is to be used only for the purposes for which we originally intended – again, we don’t want you to have any surprises. We do not allow those third parties, with whom we share your personal data, to make use of such information or share it for any other purpose other than for providing services on our behalf.

• We may also provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you. Anonymous information means it is anonymous.

• If we ever have to share data with entities that are outside of the European Union (E.U.), we will be sure to do so in a manner that complies with the requirements established by the GDPR. Irrespective of which country your personal data are transferred, Premier Capital S.A. will only share your personal data under a strict ‘need to know’ basis and under appropriate safeguard measures (such as EU Standard Contract Clauses). You are entitled to receive a copy of the above by contacting us at [email protected].

What are cookies?

A cookie is a small text file (typically numbers and letters) that is downloaded onto ‘terminal equipment’ (e.g. your computer or smartphone) when you (or someone else) access a website using that device. Cookies are then sent back to originating website on each subsequent visit – and they are useful because they allow a website to recognize a user’s device and store some information about your preferences or past actions.

By navigating through our Website, you are deemed to acknowledge and agree with the use of cookies on your computer, according to the terms of the present Policy. If you do not want to receive cookies on your computer, please either amend the appropriate settings on your computer or refrain from using the Website.

Some cookies are needed for the sole purpose of carrying out the transmission of a communication over an electronic communications network – others may be necessary for the provision of a service over the internet, in which case they have to be used (see Article 4 par.5 Greek Law 3471/2006).

What cookies do we use?

The cookies we use are the following:

How do you change your cookie settings?

Some users may not consent to the storage of information collected through cookies by their computer. Each browser includes detailed instructions regarding their policy for the use of cookies.

If you do not wish to receive cookies, you may modify the settings of your browser so as to be warned, when cookies are being sent, to deactivate all or some of the cookies used by the Website or to delete cookies already installed by the Website.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Other Passive Information which we collect

Apart from the information you provide us with when using our Website, other information is passively collected from you (without you actively furnishing such information) when you navigate through the website. We use various technologies and navigational data collection methods to gather such passive information for various reasons, for example to track how many visitors access our website, the date and time of their visit, the length of their stay and which pages they view. The passive information also aids us to determine which web browsers our visitors use and the address from which they accessed our website – for instance if they connect to our Website through clicking on one of our banner ads. This technology does not identify you personally.

Such passively collected information may be used and combined to improve our services to website visitors, customise the website based on your preferences, compile and analyse statistics and trends of our visitors and their use of the sites operated by us and our related entities or subsidiaries. Together with our related entities and subsidiaries we will use this information and share it with third parties to improve the content, functionality and administration of our websites, to better understand our customers and markets, and to improve our products and services.

We assure you that, unless you have consented, such passive information shall not be combined with personally identifiable information collected elsewhere by our website or respective sites operated by our related entities or subsidiaries.

Our website includes a section with which candidates may submit their information for vacancies we have.

We are the data controller for the information you provide during the process unless otherwise stated.

For more information on the processing of your personal data when you submit a job application to us, please read the Privacy Notice for Candidate Employees.

You enjoy several rights relating to your personal information:

• The right to be informed about how your personal information is being used,

We need to be clear with you about how we process your personal data. We do this through this Privacy Policy, which we will keep as up to date as possible.

• The right to access the personal information we hold about you,

You can access the personal data we hold on you by contacting us by e-mail: [email protected] or you can call at: +30 210 6873100

To process your request, we will ask you to send us proof of identity so that we can be sure we are releasing your personal data to the right person.

We will do our best to satisfy your request within one (1) month, or in case of complex requests, within two (2) months. We can provide you a copy of your personal data electronically.

However, in case we consider your requests, regarding a copy of personal data, to be manifestly unfounded or excessive, especially because of their repetitive nature, we may refuse to comply with your request.

In this case, if you disagree, you can contact the Hellenic Data Protection Authority.

• The right to request the correction of inaccurate personal information we hold about you,

We appreciate any feedback from you to ensure our records are accurate and up to date.

If you believe that the information we have about you is inaccurate or inadequate, please ask us to correct it. Contact us at the following email address: [email protected].

• The right to ask us to delete your personal data, to stop collecting or processing it,

You can ask us to delete your personal data. This right, however, is not absolute.

In spite of a request for erasure, we may be justified to keep personal data which we need to keep, e.g. (i) to comply with a legal obligation, and b) in relation to the exercise or defense of any legal claims.

When you ask us to delete your personal data, we assume that you do not want to hear from us again.

Other than as described above, we will always comply with your request and do so promptly. We would carry out our best efforts to notify any third parties with whom we have shared your personal data about your request so that they could also comply.

• The right to ask, under the requirements of law, the restriction of the processing of your personal data,

• The right to object to certain processing of your personal data based on the requirements of law,

You have a right to object to our use of your personal information including where we use it for our legitimate interests or where we use your personal information to carry out profiling using automated means.

• The right to request human intervention if automated processing without human intervention is used to make decisions having legal or similar effects on you,

• The right to withdraw consent for other consent-based processing at any time,

• The right to request that we transfer or port elements of your data either to you or another service provider (right to the portability of your data),

You have the right to transfer or copy your personal data from one operator (company or other entity) to another. If you do wish to transfer your personal data, we would be happy to help.

If you ask us to transfer data, we will provide you a copy of your personal data in a structured, commonly used and machine-readable format (e.g. CSV file format). We may provide the personal data directly to you or, if you wish, to another operator.

Please note that we are not required to adopt processing systems that are compatible with other operators. The recipient may therefore not be able to automatically use the personal information we provide.

When making a transfer request, it would be helpful if you can identify exactly what personal data you wish us to transfer.

• The right to appeal to the Hellenic Data Protection Authority (Kifisias street, 1-3, postal code 115 23, Athens, Call Center: +30-210 6475600, Fax: +30- 210 6475628). For the competence of the Authority and the way of submitting a complaint, you can visit its website (dpa.gr => My rights => Submit a complaint), where detailed information is provided.

If you wish to exercise your rights, have any complaint or just have questions, please contact us at: [email protected].

Please note that your rights are subject to restrictions. For example, if you ask us to provide you with information, we can only give you information relating to you and not to other persons.

Upon receipt of a request, we may ask you for identification as well as for the necessary documentation (we do not for any reason want to disclose information to the wrong person).

In case of requests manifestly unfounded or excessive, especially due to their repetitive nature, we may refuse to act or charge a reasonable fee.

Also, if such a request places us in breach of our obligations under applicable laws, internal regulations or codes of good practice or in case the provision of information would result in disclosing personal information of other individuals, then we may not be able to comply with your request, but you may still be able to request that we block the use of your personal information for further processing.

Security of your personal data is very important to us.

If circumstances require so, our website uses HTTPS to guarantee the security of your personal data. However, no data transmission over the internet can be guaranteed to be totally secure.

We make every possible effort to keep the information you trust us secure. However, we cannot guarantee or warrant the security of any information which you send to us.

Security measures which have implemented to secure information transmitted over our website or stored on our systems include the following:

1. Use of secure servers;
2. Use of firewalls;
3. Use of encryption;
4. Physical access controls to our company’s data centers;
5. Information access controls;
6. Use of backup systems;

Please be aware, however, that no system is perfect or can guarantee that unauthorised access or theft will not occur.

Our Website is continually under review: we add new functions, update our features and improve our interfaces on a regular basis. This means that modifications of the present Policy may be required from time to time.

We therefore encourage you to check our Policy on a frequent basis.

Our Website may provide links to websites managed by us or third parties. This Policy does not cover the links within this site linking to other websites which are not controlled by us. We are not responsible for the collection or use of your personal information from these third-party websites.

If you visit one of these linked sites, you should read the site’s privacy policy, terms and conditions of use and their other policies. We are not responsible for the policies and practices of third parties. These organizations handle the information you provide to them in accordance with their privacy policy, terms and conditions of use and with other policies.

Providers of other applications, tools, widgets, and plugins available on our Website, such as Facebook’s “Like” buttons, may also use automated methods for the collection of information and for the way these features are used. These organizations may use your information in accordance with their own policies.

We therefore encourage you to read the privacy statements of the other websites you visit.

We are always happy to hear from you, whether to make a suggestion but especially if you feel we can do better.

If you have any questions about this Policy or if you wish to make a complaint about how we have handled your personal information, please contact our Data Protection Officer (DPO), who has been assigned to supervise the company’s compliance with the legislation on the protection of personal data:

Premier Capital HELLAS S.A.

[email protected]

Premier Capital HELLAS S.A.

59, Alekou Panagouli street,

Agia Paraskevi, Postal code 15343,

Athens-Greece